The availability of a lawyer should at all times be an option for your customers, especially if an urgent issue occurs requiring immediate attention. That is why, among many other issues, the importance of technology for lawyers, so you can manage at any time and from anywhere cases, serving your customers and solve their issues.
While the use of information technology greatly facilitate the communication flow, it can not replace the presence of the professional when performing certain actions, so for a holiday break, or personal situations, it is important to make a prior plan to alternate lawyers in the firm, with technologies that have all the information and case management perfectly organized so that any lawyer can be put at the head of the situation if the owner is not available.
Why it is so important that a lawyer is available for its clients in any urgent situation that may occur? The answer refers to what could be the equivalent of the Hippocratic Oath of professionals laws: always be ready to anticipate and prevent legal risks, a crucial issue in any company that can even affect their continuity as clients. The duty of being available, on call for any contingency, it is very valuable in the eyes of customers and really invaluable when the time comes that justifies the effort.
The importance of taking a break, or a vacations, acquires new nuances from a current view as it means alternating days off with others “on guard”; maintain the communication channels open with customers benefiting from information technologies; and it is an opportunity to demonstrate commitment and seriousness, and the importance of their cases. It is a peace of mind for the customer and a high building trust.
Furthermore, it is interesting to open the doors to practitioners of law, seniors who are looking for the professional practice of rigor in the office and in the future could join the team of lawyers of the firm.
One might conclude that the holidays are a break from the routine, but not a misunderstanding of the duties, much less an abandonment of professional activity. A lawyer on holidays remains a lawyer, with all the responsibility he has acquired as representative of the interests of its customers.